Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679, of 27 April, on the protection of individuals with regard to the processing of personal data and the free movement of such data (RGPD), in this Privacy Policy you will find all the relevant information that applies to the use that we make at IRURENA GROUP, a brand belonging to Industrias Químicas Irurena S.A., of the personal data of our customers and users regardless of the channel or means through which such data has been obtained.

Who is responsible for processing your data?

The person responsible for processing your data is:

Industrias Químicas Irurena S.A.

VAT NUMBER: A20037370
POSTAL ADDRESS: Carretera de Tolosa s/nº Apdo 30. CP 20730 Azpeitia. (Gipuzkoa)

What is the legitimacy for the processing of your personal data?

  • Express consent of the user through the selection of the check box on the form where he/she verifies his/her consent.
  • Pre-contractual measures in the case of requests for quotations or other information in relation to our services and products.
  • If you are a customer for the execution of a contract as a customer in compliance with legal obligations applicable to the activity, derived from commercial and tax legislation.

For what purposes do we process your personal data?

Your personal data will be used for the following purposes:

  • Management of requests for information made through the website or email in order to provide you with information about our services and products.
  • In the event that you contract any of our products or services, we will use your personal data for the management and invoicing of the same.
  • We will keep your contact details in order to inform you periodically about our own or third party products and services that we believe may be of interest to you.
  • To know your tastes and preferences in order to improve the quality of our products and services.
  • We use cookies to improve and personalise the service offered, as well as to facilitate browsing. If you would like more information about cookies you can consult the following link: Cookies Policy.

How long will personal data be kept?

Your personal data will be kept for the time necessary to provide you with the contracted service. Once the service has been completed, we will keep your data for five years, which is the standard period of limitation for civil or commercial liabilities. You should be aware that these retention periods may be extended due to changes in the law or the assessment of criminal liability. Once the statute of limitations has expired, we will destroy all your personal data.

However, we wish to retain your contact details indefinitely in order to send you periodic information about our own or third party products and/or services that we believe may be of interest to you. Therefore, if you do not wish to receive commercial information, our own or from third parties, you can object to this by writing to the following address:

Exercising your rights

Any interested party may request the exercise of the following rights:

  • Right of access: The data subject shall have the right to obtain confirmation as to whether or not personal data concerning him/her are being processed.
  • Right of rectification: The data subject shall have the right to obtain rectification of inaccurate or incomplete personal data concerning him or her.
  • Right of erasure: The data subject shall have the right to obtain the erasure of personal data concerning him or her where the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • Right of restriction: You may request the restriction of the processing of your personal data, in which case we will only retain them for the purpose of exercising or defending claims.
  • Right to data portability: Whereby you may request us to assign or transfer your automated personal data to any other company you indicate to us in a structured, intelligible and automated format.
  • Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
  • Right to object: The data subject shall have the right to object to the processing of their data.

To exercise any of these rights, you must submit a request to the address of the data controller set out in the first point of this privacy policy. If you wish to obtain more information regarding your rights or how to exercise them, you may contact the Spanish Data Protection Agency


We inform you that has cookies installed on its systems. For more information, please consult our Cookies Policy.

Security measures

IRURENA GROUP has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorised access of personal data, taking into account at all times the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. Nevertheless, the User must be aware that security measures on the Internet are not impregnable.


Children and young people under 14 years of age are advised that they need the permission of their parents or guardians to provide personal data on the IRURENA GROUP website.

AUTOMATED DECISIONS IRURENA GROUP does not make decisions that may affect the User based solely on the automated processing of their personal data. All decision-making processes related to the above-described processing purposes are carried out with human intervention.

Transfers of personal data to third parties

The User expressly consents that his/her data may be transferred to the recipients indicated below, for the reasons explained below:

  • Public Administrations: to comply with the legal obligations to which IRURENA GROUP is subject due to its activity.
  • Suppliers who need access to your data in order to provide services that IRURENA GROUP has contracted from these suppliers, and with whom IRURENA GROUP has signed the necessary confidentiality and personal data processing contracts required by law to protect your privacy.

If in the future IRURENA GROUP carries out other transfers of personal data, it will inform you in due course.

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You can get more information by consulting the section: Cookies Policy
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